water damage restoration, water damage cleanup

Water Damage Restoration

When your home suffers from sewage, storm, or water damage, you need to take immediate action to remove the water and minimize the damage and loss, or it will cost you. The key and the number rule of water removal and water damage restoration is not to try and do it yourself because it is a situation that requires a serious undertaking, professional equipment, and expertise that could result in further damage not covered by your insurance company. Doing the water restoration project yourself could cause more significant damage to your home or business than there already was, to begin with, and suffer greater losses if you and if it’s not done correctly, by appropriately skilled and experienced water removal restoration experts.

Whatever the source of your water damage might be (be it from rainwater or storm damage, broken water lines, or sewage damage) the next thing you should do as a homeowner is to hire a professional water damage repair and restoration service company to help you handle the situation. 

Types of Water Damage

Most water damage is divided into three main categories;

  • Clean Water. Clean water does not cause a threat to you and may come from broken supply lines or overflowing sinks and bathtubs.
  • Grey Water. Grey water may cause sickness or discomfort to you or your pets due to chemical, biological, or physical contaminants. This water may come from an overflowing washing machine or an overflowing toilet (not containing feces).
  • Black Water. Black water will cause serious illnesses to you and your pets from the harmful bacteria and fungus that pollute this water. This water is a result of sewage backups, overflowing toilets (containing feces), or flooding from bodies of water (lakes, rivers, oceans, streams), among other causes. It is also important to note, if grey water is left untreated it can quickly become black water.

In some cases, depending on how much water is in your home, you can jump-start the water extraction process if you have the right equipment.

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What Our Customers Are Saying

Matthew Mungo
Matthew Mungo
18:31 26 Apr 22
Pulliam Restoration did a fantastic job when my house flooded. I will always call them first when I have any remediation issue. It really is great to have a communicative, locally owned and family run business like this that you can rely on here in Columbia.
Keith Bristow
Keith Bristow
15:27 26 Apr 22
Excellent service! The guys were super quick to get everything set up and came back the each day for five days to check up on the damage from our flood. I highly recommend these guys as they will be on top of things from the get-go and will have you back on your feet in no time!
Brandon Crutchfield
Brandon Crutchfield
21:13 22 Apr 22
When my house flooded we called Pulliam Restoration. They were at my house in what felt like minutes. When they arrived they took charge like it was their own house. From start to finish they showed complete professionalism. That company is a class act.
Luke Godwin
Luke Godwin
16:24 22 Apr 22
Pulliam Restoration is a great Columbia owned restoration company. Fire or water damage they are professional in every way and are quick to repair damage. I trusted them to take care of my business when we were flooded and they were great.
Scott Garvin
Scott Garvin
11:29 15 Apr 22
I called on a Friday afternoon and they immediately responded to my emergency. They were easy to work with.
Luke Dennis
Luke Dennis
17:38 12 Apr 22
Jesse and his crews are extremely responsive, professional and do the highest quality remediation work in the midlands.
Sarah Scruggs
Sarah Scruggs
17:06 08 Apr 22
We discovered a broken pipe underneath our house rather late and Pulliam’s team came out within a few hours, showed up on time each day and carefully explained each step of the process. They were able to remove our flooded insulation and fan out the crawl space while recording what they found and helping us remediate the issues. The entire crew responded to text since I am deaf, and really sent the extra mile to communicate when they’d be by and what they were monitoring.
blueflamepics
blueflamepics
13:06 08 Apr 22
Pulliam Restoration responded to my home for a slow leak I had in the bathroom. The technicians that responded were highly knowledgeable in what was needed. They protected my home and family through the restoration process in the drying and mold removal.
Jessica DeBolt
Jessica DeBolt
17:01 01 Apr 22
Jesse and Angelo were very responsive and were able to provide answers to any questions we had.
elizabeth trenbeath
elizabeth trenbeath
14:13 30 Dec 21
The Team at First Response is wonderful. Great communication and on time. Angelo and others were always very courteous.
Gus Brabham
Gus Brabham
20:41 30 Nov 21
The First Response team handled the job very efficiently and professionally while coming up with a solution that ultimately save time and money, keeping our client in business.
Kevin Allen
Kevin Allen
16:32 19 Nov 21
Great service and easy to deal with!
Wesley McManus
Wesley McManus
19:00 30 Sep 19
First Response is a first class operation. They have assisted our company and myself multiple times over the years; ranging from storm damage of projects under construction, a flooded bathroom, burst hot water heaters, mold clean-up and future mitigation in rental properties, and the delivery and rental of equipment used to self perform jobs.Their response times are incredibly fast and their staff has proven themselves to be courteous, professional, knowledgeable, and always willing to help. Going the extra mile is just what they do!!!I cant recommend them enough.
Christopher Livingston
Christopher Livingston
14:39 27 Sep 19
Excellent service all around! Response time was under 30 mins. If you ever have Water,Fire, Mold damage or even storm damage call First Response ! They can and will handle anything small or large !!
james johnson
james johnson
14:38 27 Sep 19
Awesome company to work for. Love all of my managers and bosses. I look forward to a great day everyday at work, which I really do have a great day. Awesome work environment. Our customers are always satisfied with any work that we do for them whether it’s a fire, water, or mold damage, we always get things done in a timely manner and our customers are always happy from beginning until the end. I highly highly recommended our company for any needs that you possibly have because we are just the best at what we do 😁
Joe Berendzen
Joe Berendzen
13:13 27 Sep 19
First Response was quick to send a representative out and immediately started working. The entire process was handled professionally and the employees were very knowledgeable of the work being done. I will use First Response again if needed and I have referred their work to family and friends.
Luke Godwin
Luke Godwin
11:59 27 Sep 19
First Response is a great locally owned restoration company. Fire or water damage they are professional in every way and are quick to repair damage. I trust them to take care of my home if I have any type of unforeseen damage.
Wes Shull
Wes Shull
01:17 29 Jul 19
Jason Snyder is awesome. I can’t say enough about him. He always goes out of his way for his customers to make sure jobs are performed awesome and in a timely manner. This company is high recommended!!!
Wes Shull
Wes Shull
01:17 29 Jul 19
Jason Snyder is awesome. I can’t say enough about him. He always goes out of his way for his customers to make sure jobs are performed awesome and in a timely manner. This company is high recommended!!!
Ryan Lucas
Ryan Lucas
22:02 13 Jun 17
First class service! My only regret was not calling them 4 or 5 hours earlier. Brian, Chris, and team were quick to assess the situation and work with me on a custom remediation plan. They explained everything, including pros and cons of the various options, clearly and completely. I hope I never need this type of service again. But, if I do, I know who to call.
kids toys
kids toys
15:01 21 Feb 17
Great service, after math recovery was great.
Stephen Shales
Stephen Shales
16:14 17 Aug 15
I have not had to used their services but I have met their staff and feel very confident they would do what they say they will do.
Amanda Duke
Amanda Duke
21:08 20 Nov 12
First Response did a superior job of remediating water damage to my home. They were the second company that I called but the only one that I will call in the future. They take their jobs seriously and completely understand the meaning and value of delivering outstanding service. Not only did they correct the problems created by the first remediation company, but they went above and beyond to ensure that their work was done properly and expertly. Robert and Josh and the entire team earn my highest recommendations for service and expertise.
Christina Myers
Christina Myers
19:53 31 Oct 12
May 31, 2012 my husband and I were notified that we were being forced to move out of our home, at no fault of our own. Needless to say, this news caused a lot of stress for us! My employer, Robert Pulliam - President of First Response, understood the emotions I was going through and offered the company's services to assist in the process of moving. He also allowed me the time off needed to prepare for the move. My husband and I worked diligently over the next month to have everything packed up and ready to be moved out. On the afternoon of June 29th, Robert and a couple of our co-workers came to our home and moved everything out. It was such a tremendous blessing to have the extra man-power!! First Response has extraordinary leadership and support staff, and I am certainly proud to be part of such an amazing group of people!
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Water Damage Cleanup ProcessQuick Overview

  • Water Extraction
  • Fast Drying
  • Debris & Building Material Removal
  • Contents Cleaning
  • Mold Growth Prevention
  • Water Damage Repairs
"98% of basements in the U.S. will experience some type of water damage during their lifespan" - Water Damage Defense

Common Causes of Water Damage

These are some common causes of water damage below which will help you identify when you might need professional assistance.

Flood Damage

One of the most obvious reasons why you might need the service of a Water Damage Restoration service is flooding. Hurricanes and floods can destroy your home, and when this happened, a professional service can restore your property for you in no time.

Large Spills

You might need not to necessarily replace your carpet if it is stained with wine or soaked with water. A Water Damage Restoration help restore it to the pre-incident condition by drying out the carpet and remove stains.

Appliance Leaks & Malfunctions

Something as simple as a leak from your washing machine can have severe secondary effects. These issues can cause mold growth in your living space, and this can be health hazardous. In a situation like this, water damage restoration specialists can help you take care of the mold remediation. 

Your Trusted Water Restoration Company

You need to call on water damage restoration company that knows the correct and best techniques for solving issues like this with the right equipment. A water damage restoration company offer services such as debris removal, environment stabilization, odor control, carpet cleaning, water extraction removal, anti-microbial spray, sanitation, and many other services. So, if you are looking for the right personnel that can help you fix your flood problems, water damage restoration professionals are the people you should run to. Water damage restoration companies are dedicated to giving you the best clean up services, so you don’t have to worry any longer.

A water damage restoration technician are skilled and trained to save whatever has been damaged by the rains, floods or pipe breaks. The best part is even if you have documents, especially your sensitive documents that might have been destroyed by the water it still has a chance to be salvaged and restored. Other special materials or objects may likewise be cleaned and dried correctly by water damage restoration experts.

Professional Water Damage Restoration Services

Don’t do it alone!

Doing the work of a water damage restoration company can be time-consuming. Your time will be wasted on all the cleaning up and drying you need to do if not done correctly. Hiring a company will allow you to move on to doing more important things and also save you time and effort. Water damage restoration experts have a lot of knowledge about home furniture and fixtures and other contents which you might not know to help restore them.

Pulliam Restoration can also help you with special requests as we have procedures and proper training when it comes to restoration and water damage repairs to ensure you that we will not cause more damage to your possessions.

We are available 24/7 including holidays and service all of Columbia, SC and it’s surrounding towns; Ballentine, Camden, Cayce, Chapin, Columbia, Dutch Fork, Elgin, Five Points, Forest Acres, Fort Jackson, Irmo, Lake Murray, Lexington, Newberry, Northeast Columbia, Orangeburg, St. Matthews, West Columbia

Certified Water Damage Company

Pulliam Restoration takes our training serious, that’s why we follow the standards of the IICRC for all our water damage restoration jobs. If you want the job done right the first time, without secondary damage down the road, call Pulliam Restoration.

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